Meeteasy Product Warranty Services
  • 7-day money back guarantee

    All Meeteasy products are protected by a 7-day money-back guarantee. If for any reason the performance of any product is not acceptable, and the fault is not cause by end user’s misusage and damage, the product may be returned to the reseller with a dated proof of purchase.

  • 15-day free replacement

    In case any product fault is found within 7-15days after the purchase, you can chose either repair or replacement of the same model with the same specifications.

  • 12-month warranty

    All Meeteasy products are warranted for 12 months against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
    Meeteasy products may also be returned directly to the reseller at the consumer’s expense, with a dated proof of purchase and a returned material authorization (RMA) number supplied by the reseller. Meeteasy shall, at its option, either repair or replace the product without cost to the reseller.

  • Contact information

    Telephone service:


    QQ:40088 41166


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General Warranty Guarantee

Meeteasy warrants the first end-user purchasing the product from a distributor or reseller, that the product shall be free from defects in the materials and workmanship subject to the terms set forth below for a period of 24 months for the date the product has been purchased. During the warranty period, Meeteasy will, at Meeteasy’s sole discretion a) guarantees to repair the product using new or refurbished parts, b) Replace the product with a new or refurbished product, or c) Refund the purchase price paid. The Warranty sets forth the extent and limit of Meeteasy’s obligation towards the end-user except as modified by applicable Law.
Warranty on replaced or repaired products is 12 months, or the rest of the original warranty period, whatever

Terms and Conditions

1. This warranty only applies to products purchased for use, not for resale.

2. The defect is not due to use of the product for other than domestic purposes, or an incorrect voltage, or use of improper accessories, or contrary to operating instruction, or to accidental damage (whether in transit or otherwise), misuse, neglect or inexpert repair, or incorrect installation, or accessories belonging to the product,transportation.

3. Present the warranty card and sales invoice when demanding service from Meeteasy authorized service centers.

4. The guarantee card will be void if correction is made.

5.The guarantee card is valid only when it is sealed by the dealer.

For after-sales and maintenance service

please contact your local reseller or call our service hot line:4008841166.

E-mail: info@meeteasy.com.hk


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